Delivery times vary depending on the products.

Allow 2 to 5 business days for items in stock.
And from a few days to 2 to 3 business weeks for made-to-order products.

Some items are shipped quickly, while others are being restocked or require manufacturing time.

Depending on the products ordered, delivery times may be slightly longer.

We work with independent brands and often limited production runs.

That is also what allows us to offer different products that we genuinely use and have tested.

Tracking is sent once the package has been shipped.

Before this stage, the order is still being processed, even if the status does not change.

If needed, you can write to us.

Yes, we deliver in France, Europe, and internationally.

Additional fees may apply depending on the destination.

Yes, if the product is new, unassembled, and in its original packaging.

The return must be made within the statutory period after receipt.

Excluding products made to order or personalized.

Contact us with your order number.

We will tell you what steps to take.

The refund will be issued after receipt and inspection.

Made-to-order, personalized, or custom products are not eligible for return (except in the case of a defect or manufacturer error).

If there is a problem, contact us to find a solution.

Bank cards, Apple Pay, Shop Pay, and installment payment options.

Secure payment.

Yes, via Alma depending on the order amount.

Available directly at checkout.

Some parts are specific, while others are universal.

An adaptation may be necessary depending on the motorcycle.

Compatibility information is provided in the title and description of each product.

It depends on the products.

Some installations are simple, while others are more technical.

If needed, our after-sales service can guide you within the limits of what is possible remotely.

If you are still unsure, it is better to consult a professional.

Yes, in some cases.

You can email us to pre-order a product and have it delivered as soon as it is back in stock.

It depends on the product.

Contact us with the reference, and we’ll see if we can source it for you.

Fits may vary by brand.

If you're unsure, choose your usual size or contact us.

Yes, we can help you.

Tell us about your motorcycle and what you need, and we’ll be happy to get back to you.

We work with independent brands, often producing in small batches, that design products to genuinely high standards.

The goal is not to slash prices, but to offer coherent, durable, and well-designed products. Running promotions constantly would weaken these brands and the partnerships we build with them.

We favor a long-term approach with fair prices.

For several years, we have chosen not to systematically pass on cost increases.

Our goal is to remain consistent and accessible, without compromising on quality.

This is part of the way we work, moving forward together with our partners.

Blackpines is more than a typical e-commerce store.

Born from a motorcycle preparation workshop, much of our catalog comes from small-scale productions or specialized partners with genuine expertise.

This ensures a selection of parts and clothing with character.

And yes, it sometimes means waiting a little longer.